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F.A.Q (Canada)
Frequently Asked Questions for Canadian members
Managing your account
- I forgot my password, how can I update it?
- How can I update my password while signed in?
- How can I add a secondary email / what if I cannot access my work email outside of work?
- Why is my account disabled?
- How can I subscribe or unsubscribe from Perkopolis newsletters?
- How to update language preferences
Registering and Signing in
Using offers
- Can I share my Perkopolis account?
- Why do I see a duplicate charge on my credit card statement?
- Are the prices I see in Canadian dollars?
- Can I use my offers in person?
- How do I view the offer code?
- How can I receive my tickets from Perkopolis?
- When / How will I receive my tickets?
- How many times can I use an offer?
- Why is an offer I saw no longer available?
- How can I find out when an offer will expire?
- What is your return policy?
- What taxes are applied to my purchase from perkopolis.com?
- Why does the button send me to an external site?
- Why do I have to sign back in to make a purchase?
- Where can I retrieve my Canada's Wonderland ticket(s)?