--- title: F.A.Q (Canada) | Help Centre description: Frequently Asked Questions for Canadian members --- [Skip to content](https://support.perkopolis.com/migration/perkopolis-faq/f-a-q-canada#main-content) - [English](https://support.perkopolis.com/migration/perkopolis-faq/f-a-q-canada) - [Français](https://support.perkopolis.com/migration/fr/perkopolis-faq/f-a-q-canada) English Show submenu for translations ![logo-perkopolis-1.png\]](https://support.perkopolis.com/hs-fs/hubfs/logo-perkopolis-1.png?height=40&name=logo-perkopolis-1.png) Open main navigation Close main navigation - - [English](https://support.perkopolis.com/migration/perkopolis-faq/f-a-q-canada) - [Français](https://support.perkopolis.com/migration/fr/perkopolis-faq/f-a-q-canada) English Show submenu for translations - [Go to perkopolis.com](https://www.perkopolis.com/) [Go to perkopolis.com](https://www.perkopolis.com/) How can we help you? - There are no suggestions because the search field is empty. 1. 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[F.A.Q (Canada)](https://support.perkopolis.com/migration/perkopolis-faq/f-a-q-canada) # F.A.Q (Canada) Frequently Asked Questions for Canadian members ## Managing your account - [I forgot my password, how can I update it?](https://support.perkopolis.com/migration/perkopolis-faq/i-forgot-my-password-how-can-i-update-it) - [How can I update my password while signed in?](https://support.perkopolis.com/migration/perkopolis-faq/how-can-i-update-my-password) - [How can I add a secondary email / what if I cannot access my work email outside of work?](https://support.perkopolis.com/migration/perkopolis-faq/how-can-i-add-a-secondary-email-/-what-if-i-cannot-access-my-work-email-outside-of-work) - [Why is my account disabled?](https://support.perkopolis.com/migration/perkopolis-faq/why-is-my-account-disabled) - [How can I subscribe or unsubscribe from Perkopolis newsletters?](https://support.perkopolis.com/migration/perkopolis-faq/how-can-i-subscribe-or-unsubscribe-from-perkopolis-newsletters) - [How to update language preferences](https://support.perkopolis.com/migration/perkopolis-faq/how-to-update-language-preferences) See less ▼ ## Registering and Signing in - [How can I register?](https://support.perkopolis.com/migration/perkopolis-faq/how-can-i-register) - [What is my member ID code?](https://support.perkopolis.com/migration/perkopolis-faq/what-is-my-member-id-code) - [Does an individual membership expire?](https://support.perkopolis.com/migration/perkopolis-faq/does-an-individual-membership-expire) - [Does an organization’s membership expire?](https://support.perkopolis.com/migration/perkopolis-faq/does-an-organizations-membership-expire) - [Why did I receive a member ID code Error?](https://support.perkopolis.com/migration/perkopolis-faq/why-did-i-receive-an-error-during-registration) ## Using offers - [Can I share my Perkopolis account?](https://support.perkopolis.com/migration/perkopolis-faq/can-i-share-my-perkopolis-account) - [Why do I see a duplicate charge on my credit card statement?](https://support.perkopolis.com/migration/perkopolis-faq/why-do-i-see-a-duplicate-charge-on-my-credit-card-statement) - [Are the prices I see in Canadian dollars?](https://support.perkopolis.com/migration/perkopolis-faq/are-the-prices-i-see-in-canadian-dollars) - [Can I use my offers in person?](https://support.perkopolis.com/migration/perkopolis-faq/can-i-use-my-offers-in-person) - [How do I view the offer code?](https://support.perkopolis.com/migration/perkopolis-faq/how-do-i-view-the-offer-code) - [How can I receive my tickets from Perkopolis?](https://support.perkopolis.com/migration/perkopolis-faq/how-can-i-receive-my-tickets-from-perkopolis) - [When / How will I receive my tickets?](https://support.perkopolis.com/migration/perkopolis-faq/why-do-i-have-to-wait-to-receive-a-ticket/business-hours-only) - [How many times can I use an offer?](https://support.perkopolis.com/migration/perkopolis-faq/how-many-times-can-i-use-an-offer) - [Why is an offer I saw no longer available?](https://support.perkopolis.com/migration/perkopolis-faq/why-is-an-offer-i-saw-no-longer-available) - [How can I find out when an offer will expire?](https://support.perkopolis.com/migration/perkopolis-faq/how-can-i-find-out-when-an-offer-will-expire) - [What is your return policy?](https://support.perkopolis.com/migration/perkopolis-faq/what-is-your-return-policy) - [What taxes are applied to my purchase from perkopolis.com?](https://support.perkopolis.com/migration/perkopolis-faq/what-taxes-are-applied-to-my-purchase-from-perkopolis.com) - [Why does the button send me to an external site?](https://support.perkopolis.com/migration/perkopolis-faq/why-does-the-button-send-me-to-an-external-site) - [Why do I have to sign back in to make a purchase?](https://support.perkopolis.com/migration/perkopolis-faq/why-do-i-have-to-sign-back-in-to-make-a-purchase) - [Where can I retrieve my Canada's Wonderland ticket(s)?](https://support.perkopolis.com/migration/perkopolis-faq/where-can-i-retrieve-my-canadas-wonderland-tickets) See less ▼ ## Navigating Perkopolis - [How can I browse the available categories?](https://support.perkopolis.com/migration/perkopolis-faq/how-can-i-browse-the-available-categories) - [How can I search Perkopolis for a specific brand or area?](https://support.perkopolis.com/migration/perkopolis-faq/how-can-i-search-perkopolis-for-a-specific-brand-or-area) - [What is the best browser to use for Perkopolis?](https://support.perkopolis.com/migration/perkopolis-faq/what-is-the-best-browser-to-use-for-perkopolis) ## Offers with unique redemptions - [Why is my Samsung offer not applying?](https://support.perkopolis.com/migration/perkopolis-faq/dell-passcode) - [Where can I find my Lenovo passcode?](https://support.perkopolis.com/migration/perkopolis-faq/where-can-i-find-my-lenovo-passcode) - [F.A.Q (Canada)](https://support.perkopolis.com/migration/perkopolis-faq/f-a-q-canada#main-content) - [Managing your account](https://support.perkopolis.com/migration/perkopolis-faq/f-a-q-canada#managing-your-account) - [Registering and Signing in](https://support.perkopolis.com/migration/perkopolis-faq/f-a-q-canada#registering-and-signing-in) - [Using offers](https://support.perkopolis.com/migration/perkopolis-faq/f-a-q-canada#using-offers) - [Navigating Perkopolis](https://support.perkopolis.com/migration/perkopolis-faq/f-a-q-canada#navigating-perkopolis) - [Offers with unique redemptions](https://support.perkopolis.com/migration/perkopolis-faq/f-a-q-canada#offers-with-unique-redemptions) - [F.A.Q (United States)](https://support.perkopolis.com/migration/perkopolis-faq/f-a-q-united-states#main-content) - [Managing your account](https://support.perkopolis.com/migration/perkopolis-faq/f-a-q-united-states#managing-your-account) - [Registering and Signing in](https://support.perkopolis.com/migration/perkopolis-faq/f-a-q-united-states#registering-and-signing-in) - [Using offers](https://support.perkopolis.com/migration/perkopolis-faq/f-a-q-united-states#using-offers) - [Navigating Perkopolis](https://support.perkopolis.com/migration/perkopolis-faq/f-a-q-united-states#navigating-perkopolis) - [Contact us](https://support.perkopolis.com/migration/perkopolis-faq/f-a-q-united-states#contact-us) - [Contact Us](https://support.perkopolis.com/migration/perkopolis-faq/contact-us) - [HR Support](https://support.perkopolis.com/migration/perkopolis-faq/hr-support) [![Chill listening crop-3](https://support.perkopolis.com/hs-fs/hubfs/logo-perkopolis-2.png?width=58&height=24&name=logo-perkopolis-2.png "Chill listening crop-3")](http://perkopolis.com) Perkopolis Help Centre Copyright © 2026, Perkopolis