---
title: HR Support | Help Centre
description: Support for HR / Benefit contacts
---

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1. [Help Centre](https://support.perkopolis.com/migration/perkopolis-faq)
2. [HR Support](https://support.perkopolis.com/migration/perkopolis-faq/hr-support)

# HR Support

 Support for HR / Benefit contacts

- [Why are employees being asked for a member ID code?](https://support.perkopolis.com/migration/perkopolis-faq/we-are-setup-to-register-with-work-e-mails-but-employees-/-members-are-being-asked-for-a-member-id-code-what-should-we-do)
- [How to format member ID lists.](https://support.perkopolis.com/migration/perkopolis-faq/how-do-i-format-my-employee-/-member-lists-and-how-often-should-i-send-them-in)
- [Why isn't the Member ID working?](https://support.perkopolis.com/migration/perkopolis-faq/if-an-employee-/-member-says-their-member-id-is-not-working-what-should-i-do)
- [How should I be promoting the program?](https://support.perkopolis.com/migration/perkopolis-faq/how-should-i-be-promoting-the-program)
- [Can someone register for a CAD and US account using the same e-mail address?](https://support.perkopolis.com/migration/perkopolis-faq/can-someone-register-for-a-cad-and-us-account-using-the-same-e-mail-address)
- [How long until we launch?](https://support.perkopolis.com/migration/perkopolis-faq/how-long-until-we-launch)
- [No one can register, what do I do?](https://support.perkopolis.com/migration/perkopolis-faq/no-one-can-register-what-do-i-do)

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- [F.A.Q (Canada)](https://support.perkopolis.com/migration/perkopolis-faq/f-a-q-canada#main-content)
  
  
  
  
  
    - [Managing your account](https://support.perkopolis.com/migration/perkopolis-faq/f-a-q-canada#managing-your-account)
    - [Registering and Signing in](https://support.perkopolis.com/migration/perkopolis-faq/f-a-q-canada#registering-and-signing-in)
    - [Using offers](https://support.perkopolis.com/migration/perkopolis-faq/f-a-q-canada#using-offers)
    - [Navigating Perkopolis](https://support.perkopolis.com/migration/perkopolis-faq/f-a-q-canada#navigating-perkopolis)
    - [Offers with unique redemptions](https://support.perkopolis.com/migration/perkopolis-faq/f-a-q-canada#offers-with-unique-redemptions)
- [F.A.Q (United States)](https://support.perkopolis.com/migration/perkopolis-faq/f-a-q-united-states#main-content)
  
  
  
  
  
    - [Managing your account](https://support.perkopolis.com/migration/perkopolis-faq/f-a-q-united-states#managing-your-account)
    - [Registering and Signing in](https://support.perkopolis.com/migration/perkopolis-faq/f-a-q-united-states#registering-and-signing-in)
    - [Using offers](https://support.perkopolis.com/migration/perkopolis-faq/f-a-q-united-states#using-offers)
    - [Navigating Perkopolis](https://support.perkopolis.com/migration/perkopolis-faq/f-a-q-united-states#navigating-perkopolis)
    - [Contact us](https://support.perkopolis.com/migration/perkopolis-faq/f-a-q-united-states#contact-us)
- [Contact Us](https://support.perkopolis.com/migration/perkopolis-faq/contact-us)
- [HR Support](https://support.perkopolis.com/migration/perkopolis-faq/hr-support)

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