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Help Centre

F.A.Q (United States)

F.A.Q (United States)

Frequently asked questions for American members

Managing your account

How can I subscribe or unsubscribe from Perkopolis newsletters?

I forgot my password, how can I update it?

How can I update my password while signed in?

How can I add a secondary email / what if I cannot access my work email outside of work?

Registering and Signing in

How can I register?

What is my member ID code?

Can someone register for a US and CAD account using the same e-mail address?

Why am I getting a member ID code error?

Why is my account disabled?

Does an organization’s membership expire?

Does an individual membership expire?

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Using offers

Are the prices I see in US dollars?

Can I share my Perkopolis account?

Why does the button send me to an external site?

What is your return policy?

Can I use my offers in person?

How many times can I use an offer?

Why is an offer I saw no longer available?

How can I find out when an offer will expire?

Why do I have to sign back in to make a purchase?

How do I view the offer code?

Why do I see a duplicate charge on my credit card statement?

What taxes are applied to my purchase from perkopolis.com?

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Navigating Perkopolis

How can I search Perkopolis for a specific brand or area?

How can I browse the available categories?

What is the best browser to use for Perkopolis?

Contact us

How can I contact customer service?